Each hotel has a limited amount of day passes available for sale. By reserving a pass and not showing up you are taking a pass away from another customer. No shows and late cancels will be charged $20 to the card on file under the account.
If you have 3 or more no shows under your account DayAxe reserves the right to suspend your Gold Pass Membership.
Please note, you need to ensure the status of your ticket shows "Redeemed" after hotel staff validated your ticket. If your ticket still says “Active” it means that the staff did not complete validation. When validation is complete properly, the ticket status changes to "Redeemed" otherwise ticket status will be changed into “Expired” automatically after check-in window closes and you will get charged a “No Show“ fee. So please be sure to check the status on your ticket so it says "Redeemed".