If you are reserving your free day pass and seeing your total has not been adjusted to $0, this is due to any of the following reasons or combination of them:
1. You already have 1 active day pass. See details here.
2. Pass check-in date is outside of a 24 hour window. See details here.
3. More than 1 ticket is selected. See details here.
4. You are reserving a non day pass product. See details here.
You must ensure you understand why you are being charged before submitting a purchase and when you proceed with the charge you are agreeing to it. If you have any questions, please contact us at firstname.lastname@example.org or via chat on our website. We are more than happy to clarify.